About Us

Castello Agency opened its doors in 1982 in a small two room office in downtown Zachary, LA. A few customers began to trickle in and word-of-mouth soon brought a few more.

As people in the area began to realize that this was not a typical insurance peddling operation, but a family of caring insurance professionals who truly wanted their customers to have the best insurance coverage for the lowest cost, the agency began to grow in leaps and bounds and today is recognized as one of the leading agencies in Southeast Louisiana, with thousands of customers throughout the state. The agency uses the latest technology to match customers with proper companies, and the most recent computer agency management systems.

An Independent Advantage

We are Independent Agents, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Castello Agency represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or businessowner policy — you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, whether it’s for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it’s up to you to make the final choice.

October 3rd, 2012 by Castello Agency